Non-life insurance Companies to resume services even during Dashain

Kathmandu – Non-life insurance companies in Nepal have stepped up efforts to settle unprecedented claims worth over Rs 23 billion arising from the damages caused by the ongoing Gen-Z protest that began on Bhadra 23 (September 8). In an extraordinary move, insurers have continued providing services even during the Dashain holidays to ensure quick relief for policyholders.

According to the Nepal Insurance Authority, 14 non-life and four micro-life insurance companies are currently engaged in processing claims linked to the movement. More than 1,800 surveyors have been mobilized nationwide to assess losses and prepare reports. The Authority has instructed insurers to accelerate settlements to provide timely support to affected clients.

Despite the major festival season, several insurers have either kept their provincial and head offices open or designated contact persons to handle claims.

Shikhar Insurance

Shikhar Insurance announced that claimants can reach out to four head office staff and provincial heads during the holidays.

Sagarmatha Lumbini Insurance

Sagarmatha Lumbini Insurance has provided an official email channel ([email protected]) and designated provincial contacts for claims-related communication.

Neco Insurance

Neco Insurance is operating both its provincial offices and head office from until Ashoj 15 (October 1) to facilitate policy and claim services.

IGI Prudential

IGI Prudential has published contact details of its employees responsible for handling claims during the holiday.

Nepal Insurance

Nepal Insurance Limited is keeping its Kamaladi head office open from 10 a.m. to 2 p.m. during Ashoj 15 (October 1), along with six dedicated staff contacts.

Siddhartha Insurance

Siddhartha Insurance has assigned provincial heads as contact persons across all seven provinces and has already disbursed over Rs 550 million in claims.

NLG Insurance

NLG Insurance has shared contact numbers of seven staff members to assist policyholders from Ashoj 13 to 18 (September 29 – October 4).

Insurance companies have described this situation as one of the largest claim settlements in Nepal’s insurance history.