Commitment to Customer Service Through ‘One By MetLife Mela’

Kathmandu : After the grand launch of its new “One By MetLife” app in the insurance sector, MetLife Nepal organized a ‘One By MetLife Mela’ for all its agents. This Fair was organized to reinforces a shared commitment to serving customers and helping them live healthier, longer lives.

Through ‘One By MetLife’ app, MetLife Nepal has brought digital insurance and healthcare services to Nepalese people, which was not done by anyone before. In the fair, MetLife gave information regarding live demonstrations, feature briefings, and hands-on sessions about the app to all the agents of the company.The primary objective of the app was to empower and educate dedicated agents about the transformative features, so that they can guide customers to access state-of-the-art insurance and healthcare services for a healthier and more secure future.

The company said that with this program, MetLife Nepal has emphasized the professional development of its agents and the ability to provide excellent service to customers.

Nirmalkaji Shrestha, Vice President and General Manager of MetLife Nepal said, “MetLife believes in the power of fun learning experiences, so we have mixed fun activities with essential knowledge in this fair.

” He also said “By bringing together the best technology and our proactive team, we hope to inspire our customers to take action to live longer, healthier lives and build a more confident future.”