MetLife Nepal Launches ‘Always with You’ Program to Enhance Customer Engagement

Kathmandu – MetLife Nepal has introduced a new initiative, the MetLife ‘Always with You’ program, aimed at deepening its relationship with customers and providing continuous support. The program reflects the company’s commitment to delivering personalized and customer-centric services while redefining traditional approaches to insurance.

The primary objective of the program is to strengthen customer loyalty by offering tailored services and detailed information about insurance plans and additional benefits. MetLife agents will engage with customers through regular face-to-face meetings, going beyond conventional insurance practices.

Nirmal Kajee Shrestha, General Manager of MetLife Nepal, highlighted the significance of the program. “With this initiative, MetLife Nepal is setting new standards in customer engagement and further strengthening our commitment to providing excellent service. This program marks a significant step in redefining our relationship with customers, aiming to instill confidence in their journey with us.”