Non-Life Insurers to Continue Services During Dashain, Prioritize Claims

Kathmandu — Non-life insurance companies in Nepal will continue providing services during the Dashain holiday, keeping selected branches and service counters open with limited staff to assist policyholders.

Most non-life insurers have made arrangements to maintain essential services during the holiday by assigning staff to designated locations and operating at specific hours.

Recent floods and landslides are expected to generate substantial insurance claims, prompting insurers to prioritize claims processing and settlement.

The continued services are expected to help affected policyholders move their claims forward during the holiday. Customers will be able to obtain information, submit required documents and receive assistance with claims procedures.

Managing the expected surge in claims while ensuring timely compensation has become a major challenge for insurers. Maintaining services during the holiday and making damage assessments and claim settlements faster and more accessible could provide much-needed relief to affected policyholders.